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Training Within Industry (TWI)

Exclusive Partner For TWI Institute

A suite of skills for fostering organizational excellence and transforming business culture. TWI enhances solutions in providing your frontline personnel with skills to establish a culture for change, improve methods and facilitate standard work.

Click HERE to visit TWI Institute Homepage.

Job Relations (JR)

Building positive employee relations, increasing cooperation and motivation, and effectively resolving conflict.

Job Relations (JR) is an excellent place to start. If you are new to TWI or have not yet embarked upon a cultural shift in your organization towards continuous improvement, you will encounter many issues around people’s perception of upcoming changes.

Job Relations training teaches supervisors how to handle problems and how to prevent them from occurring. It aids in developing a logical, common sense approach to handling issues with a people-centric view. The core elements of the program are extremely conducive to teaching the basics of consensus building and individual problem-solving as it lays the groundwork upon which you can build the next step of stability into your processes.

Job Relations teaches the foundations of positive employee relations. Developing and maintaining these good relationships prevents problems from arising and is paramount to earn loyalty and cooperation from others. When problems do arise, Job Relations provide a proven method of getting the facts, weighing options, deciding, taking action, and checking results.

Benefits experienced by practicing Job Relations 

> Better morale
> Improved attendance
> Increased productivity
> Higher employee retention rates

Job Instruction (JI)

Quickly training employees to do a job correctly, safely, and conscientiously.

Job Instruction (JI) is designed to develop basic stability of your processes (standard work) and provides a method for knowledge transfer to perform a job correctly, safely and conscientiously. As is frequently the case, most processes are performed by various people using different methods. Job Instruction requires you identify the “one best way,” teach the process to this one way, and thereby create a standard method.

The basis of stability is generated by doing the same thing the same way across operators and shifts. By utilizing Job Instruction, you gain the benefits of consistent training and also develop a stable process to apply continuous improvement upon. This lays a solid foundation for any continuous improvement program and is especially beneficial when you apply for the TWI Job Methods program.

Benefits experienced when practicing Job Instruction

> Fewer accidents
> Less scrap and rework
> Reduced training time
> Increased job satisfaction

Job Methods (JM)

Improving the way jobs are done for continual improvement.

Job Methods (JM) is a cost-effective approach in ways jobs are done for continuous improvement processes by building on the skills of the operators and first line leaders (team leaders, supervisors, group leaders).

The aim of the program is to produce greater quantities of quality products efficiently with the system of utilizing its people, machines, and materials.

Job Methods will enhance most team-based continuous improvement programs by delivering a high volume of small incremental improvements from individuals. It conditions and develops individuals to break down a job into details, such as eliminating wasteful tasks, combining, rearranging necessary tasks, and simplifying those tasks that are required. 

Benefits of applying Job Method

> Increased throughput
> Reduced work in process
> Reduced cost through productivity gains

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